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7 Questions to Ask Before Buying a New Therapy Practice

2026-08-21

7 Questions to Ask Before Buying a New Therapy Practice
Photo: Ann H / Pexels

Before you buy a therapy practice, ask these 7 critical questions about finances, clients, staff, and liabilities to avoid costly mistakes.

Buying an existing therapy practice can be a faster path to ownership than starting from scratch, but it comes with hidden risks. Many buyers focus on the client list and furniture, only to discover unpaid taxes, lease problems, or a sinking reputation. To protect your investment, ask these seven questions before you sign anything. They cover the financial, operational, and legal areas that determine whether the practice is a asset or a liability.

1. Why is the seller really selling?

The stated reason (retirement, relocation) may not be the whole story. Ask for the real reason, and verify it. Talk to staff, landlords, and referral sources. If the seller is leaving due to a pending lawsuit, a key therapist departure, or a lease dispute, you need to know now. A practice that looks profitable on paper can be a trap if the seller is fleeing a problem. Ask for a written explanation and check public records for any legal actions.

2. What are the actual financials, and are they verified?

Request at least three years of profit and loss statements, balance sheets, and tax returns. Do not accept a summary spreadsheet. Look for trends: Is revenue growing or declining? What are the profit margins? Compare to industry benchmarks: a typical therapy practice has a net profit margin of 15% to 25% after owner compensation, according to 2026 data from the National Association of Mental Health Practice Owners. Have an accountant review the numbers. Also, ask for a list of all outstanding debts, including loans, credit lines, and unpaid taxes. Unpaid payroll taxes can become your liability, even if the sale contract says otherwise.

3. Who are the clients, and how loyal are they?

A client list is only valuable if those clients stay. Ask for a breakdown: how many active clients (seen in the last 90 days), how many are new versus returning, and what is the cancellation rate. A high cancellation rate (over 20%) signals dissatisfaction. Also, ask about payor mix: what percentage are private pay, insurance, or sliding scale? If more than 50% rely on one insurance panel, a contract change could devastate revenue. Talk to a few current clients (with permission) to gauge satisfaction. You can also check online reviews for patterns.

4. What is the state of the staff and the culture?

Employees are the backbone of a practice. Ask for a staff list with salaries and tenure. High turnover (more than 20% per year) is a red flag. Meet the key staff members, especially the lead therapist and office manager. Ask them directly why they stay and what they would change. If the seller has not had performance reviews or has a toxic culture, you may inherit resignations. Also, check for non-compete and non-solicit agreements that could restrict you from hiring staff after the sale.

5. What are the lease and facility obligations?

Review the lease in detail. How many years are left? What is the monthly rent, and does it include utilities and maintenance? Is there a personal guarantee? If the lease is month-to-month, the landlord can raise rent or evict you with little notice. Also, check zoning and accessibility: does the building meet ADA requirements? Are there any pending code violations? A lease with 3 years remaining at $4,000 per month is a different commitment than one with 6 months. Ask the landlord for a estoppel certificate, a document that confirms the lease terms and any defaults.

6. What is the reputation and referral network?

A practice’s value often lies in its referral sources. Ask for a list of top referrers (doctors, schools, courts) and the volume of referrals from each. Contact a few to confirm they still refer and why. Also, check the practice’s online presence: Google Business profile, Yelp, and Healthgrades. A steady stream of 5-star reviews is a plus, but a pattern of complaints about billing or unresponsiveness is a warning. Search the seller’s name and the practice name for any disciplinary actions by the state licensing board.

7. What is the real value, and how will you pay for it?

Get a professional business valuation, not just the seller’s asking price. A common method is a multiple of seller’s discretionary earnings (SDE), which is the net profit plus owner’s salary and perks. For therapy practices in 2026, the typical multiple is 1.5 to 3.0 times SDE, depending on location and client stability. For example, a practice with an SDE of $150,000 might sell for $225,000 to $450,000. Also, decide how you will finance: cash, bank loan, or seller financing. If the seller offers financing, make sure the terms are realistic and that the collateral is the practice assets, not your personal home. Have an attorney review the purchase agreement to ensure you are not assuming hidden liabilities.

FAQ

Can I negotiate the price after due diligence?

Yes. If you find issues like declining revenue or a lease that is about to expire, use them to negotiate a lower price or ask the seller to fix them before closing. A 10% to 15% reduction is common when problems surface.

What happens to client records after the sale?

You must maintain confidentiality and follow HIPAA. The seller should transfer records, but you may need to notify clients in writing. Ask for a plan to handle records, including secure storage and destruction timelines.

Should I buy the practice’s name or start fresh?

If the name has a good reputation, keep it. If it has negative reviews or is tied to the seller personally, consider a new name. You can buy the assets but rebrand to avoid inheriting a bad reputation.

How long does the buying process take?

Typically 60 to 120 days from offer to closing, depending on financing and due diligence. Start early and have your team (accountant, attorney, and banker) ready.

The bottom line

Buying a therapy practice can be a smart move, but only if you ask the right questions. Focus on the seller’s motivation, verified financials, client loyalty, staff stability, lease terms, reputation, and fair valuation. Spend the time and money on due diligence: a few thousand dollars on an accountant and attorney can save you from a six-figure mistake. If any answer raises a red flag, walk away or renegotiate. The best deal is one where you know exactly what you are buying and what it will take to grow it.